anantaPrivacy Policy
This page describes what we collect when you use ananta and how we keep that data protected. We at ananta take your privacy seriously. When you create an account, deposit funds via QRIS or e-wallet, place a football position on Liga 1, or play a live casino hand, we collect information necessary to operate our platform securely and comply with local regulations.
Our privacy practices reflect our commitment to transparency. We do not sell your data to third parties. We do not use your information for marketing without your consent. We do share certain data with payment processors, compliance teams, and support staff — only as needed to deliver our service and meet legal obligations.
This policy explains what data we collect, how we use it, who has access to it, and what rights you have over your information on ananta.
What Data We Collect on ananta
We collect data in three categories: account information, transaction data, and activity logs. Account information includes your email address, password hash, full name, date of birth, phone number, and government-issued ID number. We require this during registration and account verification to confirm your identity and prevent fraud.
Transaction data covers every deposit, withdrawal, and game activity. When you fund your ananta account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account from mobile banking, local payment, online payment, or e-wallet, we log the amount, timestamp, payment method, and transaction ID. When you place a football position on Piala AFF or Champions League, play a live baccarat hand, spin a slot game, or participate in number prediction, we record the stake, outcome, and settlement time.
Activity logs track your login times, IP addresses, device types, and browser information. We use this data to detect unusual account access, prevent account takeover, and troubleshoot technical issues. If you contact our support team from Jakarta, Surabaya, or Bandung, we log your support ticket, the issue type, and our response for quality assurance.
How We Use Your Data on ananta
We use your data to operate ananta and deliver the service you expect. Your email and password authenticate your account. Your name and ID verify your identity during KYC review. Your transaction history settles your positions, processes your withdrawals, and generates your account statement. Your activity logs help us detect fraud and respond to security incidents.
We also use your data to comply with legal obligations. Indonesian financial regulations require us to verify customer identity, monitor for money laundering, and report suspicious activity to relevant authorities. We retain your KYC documents, transaction records, and account history for the periods mandated by law.
We do not use your data for marketing, profiling, or automated decision-making without your explicit consent. We do not sell your information to advertisers, data brokers, or third-party marketers. If we send you service notifications — such as withdrawal confirmation or account security alerts — that is operational communication, not marketing.
We at ananta believe that your data belongs to you. We hold it in trust, use it only as necessary, and protect it with industry-standard security practices.
Third-Party Processors and Data Sharing
We share your data with third parties only when necessary to deliver ananta's service. Payment processors receive your transaction details to confirm deposits and process withdrawals. Our live casino provider receives your account ID and stake information to settle your hands. Our slot game provider logs your spins and payouts. These processors operate under data protection agreements that require them to keep your information confidential and use it only for the purposes we specify.
Our servers may sit outside your jurisdiction. Your data may be stored in data centres in Singapore, the Philippines, or other regions. We ensure that any data transfer complies with applicable privacy laws and that your information receives the same level of protection regardless of where it is stored.
We may disclose your data if required by law — for example, if a court orders us to provide information, or if we receive a valid request from law enforcement. We will notify you of such requests unless legally prohibited from doing so.
Your Rights and Data Access on ananta
You have the right to access your data on ananta. Your account dashboard displays your personal information, transaction history, and activity logs. You can download your complete account history at any time through the account settings menu.
You have the right to correct inaccurate data. If your name, email, or phone number is wrong, contact our support team and we will update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements. We will delete your account within 30 days of your request, though we may retain transaction records as required by financial regulations.
You have the right to object to certain data processing. If you do not wish to receive service notifications, you can disable them in your account settings. If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Cookies and Tracking on ananta
We use cookies to keep you logged into ananta and to remember your preferences. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to one year and help us recognize you on your next visit. We do not use cookies for tracking or profiling beyond what is necessary to operate the platform.
You can disable cookies in your browser settings, though this may affect your ability to use ananta. We do not use third-party tracking pixels, analytics cookies, or advertising cookies on ananta.
Data Security and Retention
We protect your data using encryption, firewalls, and access controls. Your password is hashed and never stored in plain text. Your transaction data is encrypted in transit and at rest. Our servers are monitored 24 hours a day for unauthorized access.
We retain your data for as long as necessary to operate ananta and comply with legal obligations. Account information is retained for the life of your account plus seven years after closure. Transaction records are retained for seven years to comply with financial regulations. Activity logs are retained for one year for security purposes.
Contact Us About Your Privacy
If you have questions about our privacy practices, want to access your data, or wish to exercise your rights on ananta, contact our support team through live chat, email, or in-app help. We respond to privacy requests within 14 days. For data access requests, we provide your information in a portable, machine-readable format.
We at ananta remain committed to protecting your privacy, operating transparently, and respecting your rights over your personal information. This policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on ananta.